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Reviews for Gardens at West

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At Gardens at West, we strive to make sure your voices are heard! We'd love your feedback! 

Posted On: 9/19/2019

Quality Home Living

Gardens at West is a quality living environment in my opinion. Thanks to the friendly, supportive and prompt care I have received from the office, maintenance, and management; I can honestly say that I enjoy living here. Some of the things I love most is, knowing there’s always parking, and great security. It’s also very easy to access freeways and get home more quickly from work. People are friendly, and courteous. Noise is not an issue. The amenities as well the units are stylish, comforting, and well maintained. Some community events are tailored in a sophisticated, fun manner. (Wine and Art for example), and they’re pet friendly! Staff have great communication. Having a nice view of many trees provides sound reduction, shade, and a nicer view around the community. I am grateful for all the hard work the management, office staff and maintenance team does in providing my family with a quality environment. In my experience, Gardens at West staff, as well as the community, is not only safe and comfortable, but fun and compassionate.
By: Ashley     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 5/9/2019

Great Place to live

I have lived here since 2018. They office staff is wonderful, nice and friendly. The property is well taken care of and I have not had any issues at all. I love the quick access to 281 and 1604. I would recommend living here, I looked at a lot of apartments before moving here and this one has the best amenities for the price. The property is quiet and the people living here are extremely nice.
By: Jess Matheney     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 5/22/2018

Highly Recommend Gardens at West

I've lived in this Apartment complex for 4 years & has been thru alot of managers , maintenance guys etc but i think this current crew since the Rim took over is all about customer service . I've had a stove broken hot to the touch & made the smoke alarm go off for the last year and finally got replaced & my fridge was making a loud noise and finally got replaced all the appliances were out dated also my hot water heater caught fire & hose boosted and damaged my patio closet which the new maintenance are tearing out all the Sheetrock & replacing, taping & floating re paint . I wanted to give a big thumbs up for Raymond & Stefan for going the extra mile to stay after hours to fix my hot water heater . And Shannen manager & Krystal asst manager for sitting down with me to go over all the repairs that need to be complete since my transfer.
By: Laura Tucker     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 5/22/2018

Highly recommend Gardens at West!

I've lived in this Apartment complex for 4 years & has been thru alot of managers , maintenance guys etc but i think this current crew since the Rim took over is all about customer service . I've had a stove broken hot to the touch & made the smoke alarm go off for the last year and finally got replaced & my fridge was making a loud noise and finally got replaced all the appliances were out dated also my hot water heater caught fire & hose boosted and damaged my patio closet which the new maintenance are tearing out all the Sheetrock & replacing, taping & floating re paint . I wanted to give a big thumbs up for Raymond & Stefan for going the extra mile to stay after hours to fix my hot water heater . And Shannen manager & Krystal asst manager for sitting down with me to go over all the repairs that need to be complete since my transfer.
By: Laura Tucker     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 5/22/2018

Highly recommend Gardens at West

I've lived in this Apartment complex for 4 years & has been thru alot of managers , maintenance guys etc but i think this current crew since the Rim took over is all about customer service . I've had a stove broken hot to the touch & made the smoke alarm go off for the last year and finally got replaced & my fridge was making a loud noise and finally got replaced all the appliances were out dated also my hot water heater caught fire & hose boosted and damaged my patio closet which the new maintenance are tearing out all the Sheetrock & replacing, taping & floating re paint . I wanted to give a big thumbs up for Raymond & Stefan for going the extra mile to stay after hours to fix my hot water heater . And Shannen manager & Krystal asst manager for sitting down with me to go over all the repairs that need to be complete since my transfer.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 5/21/2018

Will renew again!

I have lived here for 2 years and just renewed for a third. The new management is so helpful and friendly. I have had the best experience living at this complex. I have never had to complain about appliances not working, maintenance taking too long, or noisy neighbors. I have lived in various apartment complexes around SA and Gardens at West has been the best thus far.
By: Briana     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 5/21/2018

AWESOME COMPLEX!

I lived there for a year and a half, and I'd say it's the best apartment home I've stayed. The managers Shannen and Krystal are super nice. It's very convenient and pleasant to live here.
By: Josh     Verified Resident
Source: Property Site Read Property Manager's Response

Overall Rating

4.5 out of 5 stars

Ratings By Category

Parking
4.5 out of 5 stars
Amenities
4.5 out of 5 stars
Maintenance
4.5 out of 5 stars
Staff
5 out of 5 stars
Value
4.5 out of 5 stars
Location
4.5 out of 5 stars
Noise
4.5 out of 5 stars

Testimonials